1. Promotional Terms & Conditions

1. GWP cannot be exchanged, refunded, or substituted.
2. If purchased items are returned, the GWP must also be returned in its original condition. If the gift is not returned, the retail value of the gift from the refund.
3. Available at online while stocks last.
4. GWP is limited to one per customer per transaction.
5. Eligible purchase amount must be met in a single transaction.

Contents of each GWP may vary, please visit GWP Event for details on each event and the full terms and conditions.

• Valid dates and participating stores may vary. Please refer to Instagram (@wcosmetics) for full details.
• Offer available in-store only, while stocks last.
• Customers must shop and sign up to W Loyalty in the same transaction to qualify.
• Spend $40+ in a single transaction to receive ONE (1) Beauty Scoop.
• Spend $60+ in a single transaction to receive TWO (2) Beauty Scoops.
• Beauty Scoop items are selected at random and may vary.
• One redemption per customer per transaction only.
• Offer is not transferable, exchangeable, or redeemable for cash.
• Promotion may end at any time without notice.
• W cosmetics reserves the right to verify eligibility, refuse participation in cases of suspected abuse, and modify or end the promotion at any time without prior notice.
• By participating, customers agree to these Terms & Conditions.

1. Promotion Name: CANMAKE x Rilakkuma Exclusive Gifts with Purchase
2. Promoter:
   W Supply Pty Ltd trading as W cosmetics (ABN 23 606 306 307, ACN 606 306 307) (the “Promoter”).
3. Promotion Period:
   The promotion commences at Store Trading Time on 1 May 2026 and will continue until stocks of the promotional gift are exhausted (“Promotion Period”).
4. Eligibility:
   This promotion is available to customers who purchase and reach the required amount at W cosmetics World Square, Chadstone and Uptown store during the Promotion Period.
5. How to Receive the Gift:

   To qualify for the gift with purchase, customers must:

   1. Spend AUD$10 or more in a single transaction on CANMAKE products at the above mentioned stores (W cosmetics World Square, Chadstone and Uptown) during the Promotion Period.
      Transactions meeting the qualifying spend will receive one (1) Sticker (1 of 2 Designs at Random) as a gift with purchase.
   2. Puku Sticker; Spend AUD$15 or more in a single transaction on CANMAKE products at the above mentioned stores during the Promotion Period.
      Transactions meeting the qualifying spend will receive one (1) Puku Sticker (1 Sheet) as a gift with purchase.
   3. Mirror with Seal; Spend AUD$25 or more in a single transaction on CANMAKE products at the above mentioned stores during the Promotion Period.
      Transactions meeting the qualifying spend will receive one (1) Mirror with Seal (1 Mirror) as a gift with purchase.
   4. Rubber Keychain; Spend AUD$35 or more in a single transaction on CANMAKE products at the above mentioned stores during the Promotion Period.
      Transactions meeting the qualifying spend will receive one (1) Rubber Keychain (1 of 5 Design at Random) as a gift with purchase.
6. Gift Details:

   Each eligible order will receive one (1) gift. To unlock next tier, the purchase value is cumulative/add-on based.
   The gift is provided complimentary and is not redeemable for cash, exchangeable, or transferable.

7. Minimum Spend Requirements:

   A minimum spend of AUD $10/15/25/35 on CANMAKE Products

   • Applies to the order subtotal after discounts and promotional codes are applied;
   • Excludes shipping fees, gift cards, and prior purchases; and
   • Must be met in a single transaction.

    

8. Stock Availability:

   The gift with purchase is available while stocks last. The Promoter does not guarantee availability for the entire Promotion Period.

   If stocks are exhausted, the promotion may end early without notice.

9. Order Limits:
   Each qualifying order will receive gifts, not limited to one customer per tier.
10. Returns and Refunds:

    If an order qualifying for the promotion is returned or refunded and the remaining order value of CANMAKE products falls below its corresponding tier, the complimentary gift must also be returned. If the gift is not returned, the Promoter reserves the right to deduct the retail value of the gift from the refund.

11. General Conditions:
    1. The promotion cannot be used in conjunction with other promotional offers unless stated otherwise.
    2. The Promoter reserves the right to verify orders and eligibility.
    3. The Promoter reserves the right to substitute the gift with a product of equal or greater value if required due to stock availability.
    4. The Promoter reserves the right to modify, suspend, or cancel the promotion where reasonably necessary

Promotion Name: Torriden Solid In Ceramide Lip Essence + Key Ring with Purchase

Promoter: W Supply Pty Ltd trading as W cosmetics (ABN 23 606 306 307, ACN 606 306 307) (the “Promoter”).

Promotion Period: The promotion commences at 8:00PM AEDT on 14 APRIL 2026 and will continue until stocks of the promotional gift are exhausted.

Eligibility: This promotion is available to customers who purchase Torriden products at W cosmetics World Square stores during the Promotion Period

How to Receive the Gift:

To qualify for the gift, customers must:

Spend AUD $25 or more in a single online transaction on Torriden products at W cosmetics World Square during the Promotion Period

Those meeting the qualifying requirements will receive one (1)Torriden Solid In Ceramide Lip Essence + Jelly Key Ring

Gift Details:

Each eligible follow will receive one (1) Torriden Solid in Ceramide Lip Essence + Jelly Key Ring

The gifts provided complimentary and is not redeemable for cash, exchangeable, or transferable.

Minimum Spend Requirements:

A minimum spend of AUD$25 on Torriden Products

Applies to the order subtotal after discounts and promotional codes are applied;

Excludes shipping fees, gift cards, and prior purchases; and

Must be met in a single transaction.

Stock Availability:

The gift with purchase is available while stocks last. The Promoter does not guarantee availability for the entire Promotion Period.

If stocks are exhausted, the promotion may end early without notice.

Order Limits:

Unless otherwise stated, one (1) gift applies per qualifying order

Returns and Refunds:

If an order qualifying for the promotion is returned or refunded and the remaining order value of Torriden products falls below AUD $25, the complimentary gift must also be returned. If the gift is not returned, the Promoter reserves the right to deduct the retail value of the gift from the refund.

General Conditions:

The promotion cannot be used in conjunction with other promotional offers unless stated otherwise.

The Promoter reserves the right to verify orders and eligibility.

The Promoter reserves the right to substitute the gift with a product of equal or greater value if required due to stock availability.

The Promoter reserves the right to modify, suspend, or cancel the promotion where reasonably necessary.

Spend $25+ or more on Torriden Products at W cosmetics World Square and receive a complimentary Torriden Solid In Ceramide Lip Essence + Jelly Key Ring. While stocks last. One gift per qualifying order. T&Cs apply at wcosmetics.co.nz.

Promotion Name: Torriden Gacha Game Entry with Purchase

Promoter: W Supply Pty Ltd trading as W cosmetics (ABN 23 606 306 307, ACN 606 306 307) (the “Promoter”).

Promotion Period: The promotion commences at 8:00PM AEDT on 14 APRIL 2026 and will continue until stocks of the promotional gift are exhausted.

Eligibility: This promotion is available to customers who purchase Torriden products at W cosmetics World Square stores during the Promotion Period

How to Receive the Gift:

To qualify for the gift, customers must:

Spend AUD $35 or more in a single online transaction on Torriden products at W cosmetics World Square during the Promotion Period

Those meeting the qualifying requirements will receive one (1) Entry in the Torriden Gacha Game.

Gift Details:

Each eligible follow will receive one (1) entry in the Torriden Gacha Game where they will be guaranteed winning (1) one prize.

The gifts provided are complimentary and is not redeemable for cash, exchangeable, or transferable.

Minimum Spend Requirements:

A minimum spend of AUD$35 on Torriden Products

Applies to the order subtotal after discounts and promotional codes are applied;

Excludes shipping fees, gift cards, and prior purchases; and

Must be met in a single transaction.

Stock Availability:

The gift with purchase is available while stocks last. The Promoter does not guarantee availability for the entire Promotion Period.

If stocks are exhausted, the promotion may end early without notice.

Order Limits:

Unless otherwise stated, one (1) entry applies per qualifying order

Returns and Refunds:

If an order qualifying for the promotion is returned or refunded and the remaining order value of Torriden products falls below AUD $35, the complimentary gift must also be returned. If the gift is not returned, the Promoter reserves the right to deduct the retail value of the gift from the refund.

General Conditions:

The promotion cannot be used in conjunction with other promotional offers unless stated otherwise.

The Promoter reserves the right to verify orders and eligibility.

The Promoter reserves the right to substitute the gift with a product of equal or greater value if required due to stock availability.

The Promoter reserves the right to modify, suspend, or cancel the promotion where reasonably necessary.

Spend $35+ or more on Torriden Products at W cosmetics World Square and receive a ONE entry in the Torriden Gacha Game. While stocks last. One gift per qualifying entry. T&Cs apply at wcosmetics.co.nz.

Promotion Name: Torriden Dive In Trial Kit with Social Media Follow

Promoter: W Supply Pty Ltd trading as W cosmetics (ABN 23 606 306 307, ACN 606 306 306 307) (the “Promoter”).

Promotion Period: The promotion commences at 8:00PM AEDT on 14 APRIL 2026 and will continue until stocks of the promotional gift are exhausted.

Eligibility:

This promotion is available to customers who visit W cosmetics World Square Store and Follow @Torriden on Instagram during the Promotion Period.

How to Receive the Gift:

To qualify for the gift, customers must:

Visit the Torriden Pop Up at W cosmetics World Square Follow @Torriden on Instagram during the Promotion Period

Those meeting the qualifying requirements will receive one (1) Dive In Trial Kitas a complimentary gift.

Gift Details:

Each eligible follow will receive one (1) Torriden Dive In Trial Kit

The gift is provided complimentary and is not redeemable for cash, exchangeable, or transferable.

Requirements

Each customer may only receive ONE Kit.

Stock Availability:

The gift with purchase is available while stocks last. The Promoter does not guarantee availability for the entire Promotion Period.

If stocks are exhausted, the promotion may end early without notice.

Order Limits:

Unless otherwise stated, one (1) gift applies per qualifying

follow

Returns and Refunds:

If the Instagram follow qualifying for the promotion is removed, the complimentary gift must also be returned.

General Conditions:

The promotion cannot be used in conjunction with other promotional offers unless stated otherwise.

The Promoter reserves the right to verify orders and eligibility.

The Promoter reserves the right to substitute the gift with a product of equal or greater value if required due to stock availability.

The Promoter reserves the right to modify, suspend, or cancel the promotion where reasonably necessary.

Follow @Torriden on Instagram and receive a complimentary Torriden Dive In Trial Kit. While stocks last. One gift per qualifying follow. T&Cs apply at wcosmetics.co.nz.

Promotion Name: Torriden Snap Your Skin Moment Visitor Trial Giveaway

Promoter: W Supply Pty Ltd trading as W cosmetics (ABN 23 606 306 307, ACN 606 306 307) (the “Promoter”).

Promotion Period: The promotion commences at 8:00PM AEDT on 14 APRIL 2026 and will continue until stocks of the promotional gift are exhausted.

Eligibility:

This promotion is available to customers who visit W cosmetics World Square Store and Take a nice photo at the photo wall + upload and tag @Torriden #Wcosmetics during the Promotion Period.

How to Receive the Gift:

To qualify for the gift, customers must:

Visit the Torriden Pop Up at W cosmetics World Square Post, pop during the Promotion Period take a photo in front of the photo wall Tag Torriden #W cosmetics

Those meeting the qualifying requirements will receive one (1) Launch Day Daily Guest Kit + Torriden Tote

Gift Details:

Each eligible follow will receive one (1) Torriden Daily Guest Kit + Exclusive Tote Bag

The gifts provided complimentary and is not redeemable for cash, exchangeable, or transferable.

Requirements

Each customer may only upload Image Once

Stock Availability:

The gift with purchase is available while stocks last. The Promoter does not guarantee availability for the entire Promotion Period.

If stocks are exhausted, the promotion may end early without notice.

Order Limits:

Unless otherwise stated, one (1) gift applies per qualifying upload

Returns and Refunds:

If the Image Upload qualifying for the promotion is removed, the complimentary gift must also be returned.

General Conditions:

The promotion cannot be used in conjunction with other promotional offers unless stated otherwise.

The Promoter reserves the right to verify orders and eligibility.

The Promoter reserves the right to substitute the gift with a product of equal or greater value if required due to stock availability.

The Promoter reserves the right to modify, suspend, or cancel the promotion where reasonably necessary.

Upload your Pic and Tag + Hashtag @Torriden #Wcosmetics on Instagram and receive a complimentary Torriden Daily Guest Kit and Exclusive Tote bag. While stocks last. One gift per qualifying follow. T&Cs apply at wcosmetics.co.nz.

COMPETITION TERMS AND CONDITIONS (GAME OF CHANCE)

[International Friendship Day] Competitions

Below are the terms and conditions for the Competition. By submitting an entry for the Competition, you agree to be bound to these terms and conditions.

1. Information on how to enter and prizes form part of these conditions. By participating, entrants agree to be bound by these conditions. Entries must comply with these conditions to be valid.
2. The Organisers are W Supply Pty Ltd trading as W cosmetics ABN 23 606 306 307.
3. Where run on a social media platform: this Competition is in no way sponsored, endorsed, administered by or associated with Instagram or Meta. Information provided as part of an entry is provided to the Organisers, not to the relevant platform.

1. COMPETITION PERIOD
   1. The Competition will commence on 25.07.2026 at 9:00AM Australian Eastern Standard Time (AEST) and end on 29.07.2026 at 5:00PM AEST (Competition Period).
   2. The draw will be a random draw conducted electronically on 30.07.2026 at 12:00PM AEST.
2. ELIGIBLE ENTRANTS
   1. Entry is open to residents of Australia and/or New Zealand aged 18 years or over, unless otherwise stated for the relevant Competition (Eligible Entrants).
   2. Directors, management and employees of the Organisers and their immediate family are not eligible to enter the Competition. In addition, retailers, suppliers, associated entities and agencies engaged by or related to the Competition are ineligible to enter.
   3. For the purposes of clause (b), “immediate family” includes a person’s spouse, ex-spouse, de-facto spouse, child, step child, adopted child, parent, step-parent, grandparent, uncle, aunt, siblings, step-siblings, or first cousin, whether or not they live in the same household.
   4. The Competition requires no fee to enter. However, Eligible Entrants are responsible for all reasonable expenses incurred in submitting an entry.
3. ENTERING THE COMPETITION
   1. Eligible Entrants may enter the Competition through the Organisers’ website or social media page @wcosmetics.
   2. To enter, Eligible Entrants must:
      1. follow @wcosmetics on Instagram
      2. follow @banilaco_official, @vtcosmetics_global, @marynmay_global, @dr.g_official_global, @anua_global
      3. like our competition post.
      4. tag a friend in the comment and tell us why they’re the best.
   3. By entering, you consent to join our mailing list and receive marketing communications from us. You may unsubscribe at any time using the unsubscribe link in our emails.
   4. Limit of one (1) entry per person. Multiple entries from the same person beyond any stated limit will be disqualified.
4. THE DRAW
   1. The Competition is a game of chance. Winners will be selected by random draw.
   2. The draw will be conducted on 30.07.2026 at 12:00PM AEST using an online random number generator.
   3. Each valid entry received during the Competition Period will have an equal chance of being selected.
   4. The draw does not need to be conducted in public.
5. PRIZE

   The prize(s) available under this Competition are set out below (each a Prize).

   Item	Value
   BANILA CO Volume Lip Plumper Maxi	$24.00
   VT Reedle Shot 100	$42.00
   Mary&May Tranexamic Acid + Glutathione Eye Cream	$20.00
   Dr.G Brightening Peeling Gel 120g	$25.00
   REDENCE Tone & Spot Essential Kit	$41.90
   ANUA PDRN Hyaluronic Acid 100 Moisture Cream 60ml	$39.00

   1. There will be seven (7) Prize winners drawn. The total Prize pool consists of forty-two (42) products giving a total Prize pool value of $2,890
   2. All taxes and local government fees (excluding GST) that may be payable as a consequence of receiving the Prize are the sole responsibility of the winners.
   3. The Organisers are not liable for any loss or damage (even if caused by negligence) as a result of any winner accepting and/or using the Prize, except for any liability which cannot be excluded by law.
   4. Eligible Entrants acknowledge that the Organisers make no promise or guarantee regarding the suitability of the Prize and that any products or services received as a consequence of winning the Prize are not the responsibility of the Organisers. If the winners have an issue or complaint with an airline, hotel, transfer company or other supplier, the Organisers are not responsible for resolving the issue (though they may choose to do so).
6. WINNER NOTIFICATION
   1. Winner(s) will be notified by email and/or phone within 2 business days of the draw being conducted.
   2. The winner's first initial, surname and suburb will be published on the Organiser’s website within 4 business days of the draw and will remain published for 28 days.
7. PRIZE SUBSTITUTION
   1. In the event that any part of the Prize becomes unavailable for reasons beyond the Organisers’ control, the Organisers may, at their absolute discretion, substitute a prize (or the relevant part of a prize) with a prize of equal or greater value.
   2. The Prize is not redeemable for cash or credit under any circumstances.
8. UNCLAIMED PRIZES
   1. The Organisers will use their best endeavours to contact the winners of a Prize using the contact details provided in their entry. However, the Organisers will not be liable for the winners’ failure to receive a notification of winning if they provided incorrect contact details, their email security settings caused the notification to enter the spam or junk folder, or if they have not updated their domain or email subscription to receive the notification.
   2. If a prize is not accepted or claimed within 14 days of the Organisers notifying the winner, the winner will forfeit the prize.
   3. If a prize is unclaimed, the Organisers will conduct a re-draw on [17.08.2026] to select a new winner under the same conditions as the original draw.
   4. If a prize remains unclaimed after the re-draw, the prize will be forfeited and the Organisers will have no further obligation to award that prize.
9. USE OF ELIGIBLE ENTRANTS’ PERSONAL INFORMATION
   1. Personal information including name, email address, phone number, suburb/postcode, payment details and any other information submitted as part of an entry will be collected by the Organisers for the Purpose of:
      1. administering the Competition, including conducting the draw and notifying winners;
      2. publishing the winner's name as required;
      3. sending marketing and promotional communications; and
      4. any other purposes identified in our Privacy Policy.
   2. By entering this Competition, the Eligible Entrants consent to the use of their personal information for the Purpose, and that the Organisers may contact them for future marketing and material purposes without payment. Eligible Entrants agree that the Organisers may use this information for that purpose and disclose it to other organisations or persons, including overseas service providers that may use it in any media for the Purpose.
   3. The Organisers may contact the Eligible Entrants to participate in publicity, photography and any other promotional activity as the Organisers reasonably require without any compensation.
   4. When submitting an entry, the Eligible Entrants must ensure that the relevant waivers and photo release forms are signed by anyone who appears in any Videos or images submitted in an entry.
   5. Eligible Entrants may access, change and/or update their personal information by emailing the Organisers at cs@wcosmetics.com.au. A copy of the Organisers’ Privacy Policy is available at https://wcosmetics.com.au/policies/privacy-policy. The Privacy Policy contains information about how individuals may access or correct personal information or make a privacy related complaint.
10. GENERAL CONDITIONS
    1. Any disputes regarding the conduct of the Competition or the claiming of prizes will be resolved by the Organisers in their absolute discretion. No correspondence will be entered into.
    2. The Organisers accept no responsibility for late, lost or misdirected entries or other communications.
    3. Should an Eligible Entrant’s contact details change during the Competition Period, it is the Eligible Entrant’s responsibility to notify the Organisers.
    4. The Organisers reserve the right to disqualify any individual who breaches these terms and conditions, submits an entry that is not in accordance with these terms and conditions, or who is involved in any way in interfering or tampering with the fair and proper conduct of this Competition, or engages in fraudulent or improper conduct. Failure by the Organiser to enforce any of its rights does not constitute a waiver of those rights.
    5. Participants in the Competition may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Organisers. These terms and conditions do not exclude, restrict or limit those statutory rights in any way.
    6. However, to the maximum extent permitted by law and subject to clause 10.1(g) the total liability of each party in respect of loss or damage sustained by the other party in connection with these terms is limited to the amount equivalent to the competition prize.
    7. Clause 10.1(f) does not apply to any Participant’s liability in respect of loss or damage sustained by the Organisers arising from a Participant's breach of breach of third party intellectual property rights.
    8. The Organisers will not be liable for performance delays nor for non-performance due to causes beyond their reasonable control, including any decision of a government authority. If the Competition is not capable of running as planned, the Organisers reserve the right in its sole discretion to take any action that may be available to it, and to cancel, terminate, modify or suspend the Competition, or amend these terms and conditions, unless to do so would be prohibited by law.
    9. If the prize includes goods or services provided by a third party, those goods or services are subject to the third party's terms and conditions. The Organisers are not responsible for any aspect of third-party goods or services.
    10. These terms and conditions are governed by the laws applying in New South Wales, Australia. Nothing in these terms and conditions limits or excludes any rights you may have under the Consumer Guarantees Act 1993 (New Zealand) or the Fair Trading Act 1986 (New Zealand), to the extent those laws apply to you.

COMPETITION TERMS AND CONDITIONS (GAME OF CHANCE)

Father’s Day (COMPETITION).

Below are the terms and conditions for the Competition. By submitting an entry for the Competition, you agree to be bound to these terms and conditions.

1. Information on how to enter and prizes form part of these conditions. By participating, entrants agree to be bound by these conditions. Entries must comply with these conditions to be valid.
2. The Organisers are W Supply Pty Ltd trading as W cosmetics ABN 23 606 306 307.
3. Where run on a social media platform: this Competition is in no way sponsored, endorsed, administered by or associated with Instagram or Meta. Information provided as part of an entry is provided to the Organisers, not to the relevant platform.

1. COMPETITION PERIOD
   1. The Competition will commence on 24 August 2026 at 9:00AM Australian Eastern Standard Time (AEST) and end on 3 September at 9:00PM AEST (Competition Period).
   2. The draw will be a random draw conducted electronically on 4 September at 12:00PM AEST.
2. ELIGIBLE ENTRANTS
   1. Entry is open to residents of Australia and/or New Zealand aged 18 years or over, unless otherwise stated for the relevant Competition (Eligible Entrants).
   2. Directors, management and employees of the Organisers and their immediate family are not eligible to enter the Competition. In addition, retailers, suppliers, associated entities and agencies engaged by or related to the Competition are ineligible to enter.
   3. For the purposes of clause (b), “immediate family” includes a person’s spouse, ex-spouse, de-facto spouse, child, step child, adopted child, parent, step-parent, grandparent, uncle, aunt, siblings, step-siblings, or first cousin, whether or not they live in the same household.
   4. The Competition requires no fee to enter. However, Eligible Entrants are responsible for all reasonable expenses incurred in submitting an entry.
3. ENTERING THE COMPETITION
   1. Eligible Entrants may enter the Competition through the Organisers’ website or social media page https://www.instagram.com/wcosmetics/
   2. To enter, Eligible Entrants must:
      1. follow @wcosmetics on Instagram
      2. like this post
      3. Complete the sentence: Dad deserves a glow-up because____
   3. By entering, you consent to join our mailing list and receive marketing communications from us. You may unsubscribe at any time using the unsubscribe link in our emails.
   4. Eligible Entrants may submit up to 1 per person. Multiple entries from the same person beyond any stated limit will be disqualified.
4. THE DRAW
   1. The Competition is a game of chance. Winners will be selected by random draw.
   2. The draw will be conducted on 4 September 2026 at 12:00PM AEST using an online random number generator.
   3. Each valid entry received during the Competition Period will have an equal chance of being selected.
   4. The draw does not need to be conducted in public.
5. PRIZE

   The prize(s) available under this Competition are set out below. (each a Prize).

   Item	Value
   Sungboon Editor Kojic Acid Niacinamide Radiance Soothing Gel Cleanser	$18 AUD
   Round Lab Vita Niacinamide Glow Capsule Cream	$32 AUD
   Mediheal Vitamide Brightening Pad	$38 AUD
   SKIN1004 Madagascar Centella Retinol 0.2 Boosting Shot Ampoule 30ml	$24 AUD
   Dr. Melaxin TX Cream 50ml	$30.40 AUD

   1. There will be 10 Prize(s) drawn. The total Prize pool has a minimum value of $1,244 AUD and may be valued up to $1,424 AUD, depending on the products included in each Beauty Pack.
   2. Each Beauty pack will contain a selection of the products listed above. Not all products listed will be included in each Beauty Pack, and product selection may vary. The two Beauty Packs awarded to each winner will contain matching products.
   3. All taxes and local government fees (excluding GST) that may be payable as a consequence of receiving the Prize are the sole responsibility of the winners.
   4. The Organisers are not liable for any loss or damage (even if caused by negligence) as a result of any winner accepting and/or using the Prize, except for any liability which cannot be excluded by law.
   5. Eligible Entrants acknowledge that the Organisers make no promise or guarantee regarding the suitability of the Prize and that any products or services received as a consequence of winning the Prize are not the responsibility of the Organisers. If the winners have an issue or complaint with an airline, hotel, transfer company or other supplier, the Organisers are not responsible for resolving the issue (though they may choose to do so).
6. WINNER NOTIFICATION
   1. Winner(s) will be notified by email and/or phone within 2 business days of the draw being conducted.
   2. The winner's first initial, surname and suburb will be published on the Organiser’s website within 4 business days of the draw and will remain published for 28 days.
7. PRIZE SUBSTITUTION
   1. In the event that any part of the Prize becomes unavailable for reasons beyond the Organisers’ control, the Organisers may, at their absolute discretion, substitute a prize (or the relevant part of a prize) with a prize of equal or greater value.
   2. The Prize is not redeemable for cash or credit under any circumstances.
8. UNCLAIMED PRIZES
   1. The Organisers will use their best endeavours to contact the winners of a Prize using the contact details provided in their entry. However, the Organisers will not be liable for the winners’ failure to receive a notification of winning if they provided incorrect contact details, their email security settings caused the notification to enter the spam or junk folder, or if they have not updated their domain or email subscription to receive the notification.
   2. If a prize is not accepted or claimed within 14 days of the Organisers notifying the winner, the winner will forfeit the prize.
   3. If a prize is unclaimed, the Organisers will conduct a re-draw on 7 September 2026 to select a new winner under the same conditions as the original draw.
   4. If a prize remains unclaimed after the re-draw, the prize will be forfeited and the Organisers will have no further obligation to award that prize.
9. USE OF ELIGIBLE ENTRANTS’ PERSONAL INFORMATION
   1. Personal information including name, email address, phone number, suburb/postcode, payment details and any other information submitted as part of an entry will be collected by the Organisers for the Purpose of:
      1. administering the Competition, including conducting the draw and notifying winners;
      2. publishing the winner's name as required;
      3. sending marketing and promotional communications; and
      4. any other purposes identified in our Privacy Policy.
   2. By entering this Competition, the Eligible Entrants consent to the use of their personal information for the Purpose, and that the Organisers may contact them for future marketing and material purposes without payment. Eligible Entrants agree that the Organisers may use this information for that purpose and disclose it to other organisations or persons, including overseas service providers that may use it in any media for the Purpose.
   3. The Organisers may contact the Eligible Entrants to participate in publicity, photography and any other promotional activity as the Organisers reasonably require without any compensation.
   4. When submitting an entry, the Eligible Entrants must ensure that the relevant waivers and photo release forms are signed by anyone who appears in any Videos or images submitted in an entry.
   5. Eligible Entrants may access, change and/or update their personal information by emailing the Organisers at cs@wcosmetics.com.au. A copy of the Organisers’ Privacy Policy is available at Privacy policy – W cosmetics. The Privacy Policy contains information about how individuals may access or correct personal information or make a privacy related complaint.
10. GENERAL CONDITIONS
    1. Any disputes regarding the conduct of the Competition or the claiming of prizes will be resolved by the Organisers in their absolute discretion. No correspondence will be entered into.
    2. The Organisers accept no responsibility for late, lost or misdirected entries or other communications.
    3. Should an Eligible Entrant’s contact details change during the Competition Period, it is the Eligible Entrant’s responsibility to notify the Organisers.
    4. The Organisers reserve the right to disqualify any individual who breaches these terms and conditions, submits an entry that is not in accordance with these terms and conditions, or who is involved in any way in interfering or tampering with the fair and proper conduct of this Competition, or engages in fraudulent or improper conduct. Failure by the Organiser to enforce any of its rights does not constitute a waiver of those rights.
    5. Participants in the Competition may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Organisers. These terms and conditions do not exclude, restrict or limit those statutory rights in any way.
    6. However, to the maximum extent permitted by law and subject to clause 10.1(g) the total liability of each party in respect of loss or damage sustained by the other party in connection with these terms is limited to the amount equivalent to the competition prize.
    7. Clause 10.1(f) does not apply to any Participant’s liability in respect of loss or damage sustained by the Organisers arising from a Participant's breach of breach of third party intellectual property rights.
    8. The Organisers will not be liable for performance delays nor for non-performance due to causes beyond their reasonable control, including any decision of a government authority. If the Competition is not capable of running as planned, the Organisers reserve the right in its sole discretion to take any action that may be available to it, and to cancel, terminate, modify or suspend the Competition, or amend these terms and conditions, unless to do so would be prohibited by law.
    9. If the prize includes goods or services provided by a third party, those goods or services are subject to the third party's terms and conditions. The Organisers are not responsible for any aspect of third-party goods or services.
    10. These terms and conditions are governed by the laws applying in New South Wales, Australia. Nothing in these terms and conditions limits or excludes any rights you may have under the Consumer Guarantees Act 1993 (New Zealand) or the Fair Trading Act 1986 (New Zealand), to the extent those laws apply to you.